Privacy Policy

Introduction

Welcome to Cognitivepulse Solutions (“Cognitivepulse,” “we,” “us,” or “our”). Cognitivepulse Solutions is a limited‑liability company registered in the State of Delaware. We provide offshore talent services and custom software solutions, including full‑stack development, UI/UX design, cloud integration, AI/ML solutions, and healthcare IT platforms. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

Information We Collect

Information You Provide

• Account & Contact Data: Name, email address, phone number, company name, billing address, and any optional profile details.
• Service Requests & Communications: Information you submit via contact forms, project inquiries, support tickets, or surveys.
• Payment & Billing Details: Transaction records, invoice history, and payment method details (processed through our third‑party payment providers).

Information Collected Automatically

• Usage Data: Pages viewed, features used, session duration, and interaction data.
• Device & Log Data: IP address, browser type and version, operating system, device identifiers, and error logs.
• Cookies & Tracking Technologies: We use cookies and similar technologies to remember your preferences, analyze site performance, and deliver personalized content.

How We Use Your Information

• Service Delivery & Improvement: To fulfill your project requests, manage your account, process payments, and improve our offerings.
• Communications: To send you service confirmations, project updates, support responses, and, with your consent, marketing materials.
• Analytics & Research: To monitor website performance, understand usage patterns, and enhance user experience.
• Legal Compliance & Safety: To comply with legal obligations, enforce our agreements, and protect the rights and safety of Cognitivepulse and our users.

Sharing & Disclosure

• Service Providers: We share data with trusted vendors (e.g., hosting providers, payment processors, email services) under confidentiality agreements.
• Business Transactions: In the event of a merger, acquisition, or sale, personal data may be transferred, subject to confidentiality protections.
• Legal Requirements: We may disclose information to comply with laws, respond to lawful requests (e.g., court orders), or protect the rights, property, or safety of Cognitivepulse or others.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined herein, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We employ administrative, technical, and physical safeguards designed to protect your data. However, no security measures are infallible; you are responsible for maintaining the confidentiality of your account credentials.

Your Rights & Choices

• Access & Correction: You can review and update your personal information by logging into your account or contacting us.
• Deletion: You may request deletion of your personal data, subject to legal or contractual obligations to retain certain information.
• Opt‑Out: You may opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly.

Although Delaware law does not impose additional consumer privacy rights beyond those described here, residents of California and other states may have rights under their local privacy laws (e.g., CCPA/CPRA). To exercise any applicable rights, please contact us.

International Transfers

Your data may be stored and processed in the United States or other jurisdictions. We implement appropriate safeguards to protect your data when transferred internationally.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us to request its deletion.

Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for their privacy practices; please review their policies.

Changes to This Policy

We may update this policy periodically. We will post the revised policy with a new “Effective Date.” Continued use of our services after changes indicates acceptance.

Contact Us

Cognitivepulse Solutions
Registered in Delaware
Email: privacy@cognitivepulse.com